How to Shoot the Computer with Troubles Remotely - Using flash video tutorials
"Show me live" is wining a place alongside "tell me in words". Each computer program that you purchase has three types of documentation, the software manual, internal software help document, and the online help program. But one of the things software users absolutely hate to do is to read boring documentation, especially to read the entire program manual that comes with the software.
Users tend to get online support or help rather than reading help documents because they think this is the most effective way in solving problems they are having with the software and they can get the response quicker. Though some of the trouble shootings have been written on the internal software help documents, they still ask it on the online support forum or system.
How to enhance the efficiency of the software training and online help? One way to solve these problems is making many video tutorials of the software using screen recording software. For example, embed a video tutorial for getting started, website help center and so on. About 3-7 minutes of live video tutorial per 1 MB of download is what vendors are claiming. It will be better if the video tutorial takes with the audio and some annotations. Bonus criteria may be considered as following features.
1. Cost: No more than $200.
2. Output format: There are two popular formats of these screen recording software, swf(flash movie) and avi(normal video). The flash format has smaller file size than avi. As noted previously, 3-7 minutes of live video tutorial per 1 MB of download is what vendors are claiming.
3. Audio: It would be just recording the narration from microphone, no need of other professional device to record the narration.
4. User Friendly: The product's ease of use in building and generating video tutorial is a key component.
5. Cross Platform from the User Viewpoint: The best way to view the video tutorial is from browser (Internet explorer 6.0/7.0, Mozilla 1.0, Netscape 6, Safari, Opera or higher). The flash file format is the best choice which can be viewed as internet content.
6. Recording quality: The quality of the recorded image must be the same as before.
7. LMS/CMS support: If Learning management system and Content management system can be supported, it would be better.
With these requirements, we found and contrasted DemoBuilder, Wondershare DemoCreator and Flash Demo Builder. DemoCreator provide a highly efficient and cost-effective method of making this kind of flash video tutorial. The cost, easy-to-use, recording quality and LMS and logo support are where DemoCreator really shines.
Learn more from: http://www.sameshow.com/demo-creator.html
View flash video tutorials from: http://www.sameshow.com/democreator/create-software-demo-samples.html
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